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Set Exceptional Customer Service Standards
Introduction
Introduction To The Course (4:41)
Setting Customer Service Standards
The Foundations Of Working With Customers (13:29)
The Ultimate Goal (6:42)
Why It Is Important (7:46)
Getting Into The Shoes Of The Customer (8:47)
Setting The Standard And Sticking To It (7:19)
Conclusion
Summary (1:36)
Summary
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