Negotiation: Use Collaborative Strategies To Maximise Sales Success And Build Customer Relationships
Watch Promo
- Master negotiating win-win deals with customers while building long-term business relationships
- Use creative variables to maximise value in every deal
- Empower customers to leverage their own resources effectively
- Prepare strategically and set clear objectives for successful negotiations
- Establish trust, actively listen and uncover customer motivations
- Structure proposals that encourage collaboration and deliver optimal outcomes
- Manage concessions confidently while maintaining your priorities
- Close deals effectively and develop a win-win mindset for continuous improvement
- Experienced sales professionals looking to refine their negotiation skills
- Developing sales professionals eager to negotiate effectively and ethically
- Sales leaders seeking simple tools to coach their team to success
- Anyone in business who needs to secure the best possible deal in sales negotiations
Your Instructor

Gavin Presman runs Inspire, a personal and professional training venture which he launched in 2002. Over the last 20 years, he has coached and trained sales teams at some of the worlds leading commercial teams at leading media and technology businesses, including Microsoft, Guardian Media Group and Twitter, and creative business, including Global Radio, Bauer and We Are Social.
Over the past 5 years, he has been developing sales teams to use the Inspiring Challenger Sale, a methodology that is proven to be more effective than any other in times of economic downturn.
He has written 2 best-selling books on Sales and Negotiation and regularly delivers negotiation and influence training across the world, through Inspire, Cultivate, Lumina Learning and DOOR International.
Gavin is the son of a teacher/politician/preacher and a City lawyer. Evenings in the Presman household involved little TV and much debate, and Gavin learned from his father the importance of understanding all sides of an argument, from his mother how to use a good story, and from his grandfather how to make a good deal.
Course Curriculum
-
StartPreparation, Preparation, Preparation (8:01)
-
StartQuiz: Lecture 2
-
StartBuilding Rapport & Active Listening In The Discussion Phase (6:34)
-
StartQuiz: Lecture 3
-
StartCrafting Irresistible Proposals Using Creative Variables (6:33)
-
StartQuiz: Lecture 4
-
StartNavigating The Bargaining Table (4:12)
-
StartQuiz: Lecture 5
-
StartClosing The Deal With Confidence (5:23)
-
StartQuiz: Lecture 6
-
StartDeveloping A Win-Win Mindset (4:46)
-
StartQuiz: Lecture 7