Change Management: Leading Others Through Transition
Navigating Change Dynamics And Emotional Responses In Organisational Transformation
You Will Learn
- Technical and Emotional Balance: Understand the dual aspects of change management, focusing on technical processes and emotional responses involved in successful organisational transformation.
- Five Leadership Engagement Roles: Learn about these roles and how to apply them to effectively lead and enhance team engagement during transformation periods.
- Emotional Management Techniques: Gain skills in managing emotions, including how to anticipate and address various emotional responses during change. This also involves recognising and preparing for both positive and negative emotional reactions that arise from change by acknowledging how these elements significantly influence the success of change.
- Stakeholder Management Strategies: Develop strategies for managing stakeholders effectively throughout any change initiative. This includes using mapping tools to assess stakeholders' influence and engagement levels, adapting communication strategies to their evolving needs, and emphasising personal and relational methods over transactional interactions to build positive partnerships during change.
- Sustainable Change Principles: Grasp the principles of sustainable change, focusing on inclusive and collaborative leadership as opposed to top-down mandates.
- Introduction to the Emotional Scale: Learn to use an emotional scale to identify and manage varying intensities and types of emotions during transformational changes. This includes developing strategies for effective emotional management, emphasising empathy, clear communication, and addressing specific emotional challenges.
- The Five Responses to Change: Gain insights into the five common responses to change and strategies to navigate these effectively for successful change management. This part of the course will also help you understand how to identify and address common emotional triggers like lack of trust and misunderstanding during change processes.
- Professionals seeking to understand and implement lasting change by addressing both the tangible and intangible elements of organisational dynamics
- Leaders and managers seeking to understand and manage the emotional aspects of change, alongside the challenges that leading transformation of any kind can bring
- Professionals, such as HR, Organisational Development or Project Managers who are involved in managing change within their organisation
- Anyone involved in or facilitating change, especially those responsible for guiding others through the transformation process
Your Instructor
Jane has spent her career working with organisations across the globe to create sustainable high-performance cultures.
She began her career at IBM before holding a variety of senior positions in organisations such as Sony Europe, The Energy Project and MCA (now part of the WPP Group). Founder of the business consultancy The Culture Builders, specialising in transformational change, engagement and sustainable high performance cultures, Jane is passionate about enabling others to perform at their best to achieve organisational and personal goals. Her approach is grounded in the belief that by moving people beyond being simply ‘savers’ in an organisation and working with them to become ‘investors’ - people who will put far more in, organisations can unlock their performance potential.
Jane’s work enables people to sustain high performance by creating nurturing organisational cultures and engaging people. She delivers high-impact keynotes and workshops, works with leadership teams to shape strategy, coaches board members, and runs high-performance programmes.
Jane is an expert facilitator, consultant, performance coach and impactful speaker that regularly provides her opinions and insight to the global media. Jane’s work has also been incorporated into multiple university and business school curriculums, including MBA programmes. She is also one of a number of selected business and policy leaders, academics and influential thinkers who work with business leaders to respond strategically to sustainability challenges, through Cambridge University’s Prince of Wales Business and Sustainability programme.
With an interactive, dynamic and inclusive style, always supported by real life examples and practical advice, Jane’s keynotes leave audiences feeling both inspired and empowered to act in their own organisations.