Change Management: Master Techniques To Lead Through Organisational Transition With Confidence

You Will Learn

  • Balance technical processes with emotional responses for successful transformation.
  • Recognise and respond to common reactions, such as mistrust and misunderstanding.
  • Use the Emotional Scale to manage emotional intensity during change.
  • Lead sustainable change through inclusive, collaborative leadership.
  • Develop stakeholder strategies using mapping tools and tailored communication.
  • Anticipate and manage emotional reactions using practical techniques.
  • Apply the Five Leadership Engagement Roles to enhance team engagement.

Who Is The Course For?
  • Professionals seeking to lead sustainable organisational change with emotional intelligence.
  • Leaders and managers looking to guide their teams through transformation effectively.
  • HR, Organisational Development and Project Managers involved in change initiatives.
  • Anyone facilitating or navigating change who wants to support others through the process.

About The Course

Are you navigating the complexities of change in your organisation? Do you have the skills to lead yourself or others through this transformative change? Whether you're a leader steering your team through transformation, an HR professional managing the people side of change, or simply a professional keen on understanding the dynamics of organisational change, this course is designed for you.

In the constantly evolving landscape of today's business world, the ability to manage change effectively is more critical than ever. Organisations are continually adapting to new challenges, making it essential for leaders and professionals to be adept not only in technical change management strategies but also in handling the emotional responses that change can elicit. This course offers a comprehensive approach, blending technical proficiency with emotional intelligence to navigate the waters of organisational change successfully.

Our program delves into understanding the dual aspects of change management, focusing on the technical processes and the emotional responses involved in successful organisational transformation. We explore the Five Leadership Engagement Roles, providing insights on how to lead and engage teams during periods of change effectively. You'll learn emotional management techniques to anticipate and address various emotional responses, ensuring a smooth transition for your team and stakeholders.

We also emphasise the importance of stakeholder management, teaching you how to use mapping tools to assess their influence and engagement levels and adapt your communication strategies to meet their evolving needs. This is complemented by our focus on sustainable change principles, advocating for inclusive and collaborative leadership approaches.

By the end of this course, you will be equipped with the skills to manage varying intensities and types of emotions during transformational changes. You'll gain insights into the five common responses to change and develop strategies to navigate these effectively for successful change management. The course is designed to help you identify and address common emotional triggers like lack of trust and misunderstanding during change processes, enhancing your ability to lead with empathy and clear communication.

Enrol now to harness the power of effective change management. You'll emerge from this course with a deeper understanding of the technicalities of change and the emotional intelligence to lead your organisation through transformational challenges, impacting its success and resilience.


Your Instructor


Jane Sparrow
Jane Sparrow

Jane has spent her career working with organisations across the globe to create sustainable high-performance cultures.

She began her career at IBM before holding a variety of senior positions in organisations such as Sony Europe, The Energy Project and MCA (now part of the WPP Group). Founder of the business consultancy The Culture Builders, specialising in transformational change, engagement and sustainable high performance cultures, Jane is passionate about enabling others to perform at their best to achieve organisational and personal goals. Her approach is grounded in the belief that by moving people beyond being simply ‘savers’ in an organisation and working with them to become ‘investors’ - people who will put far more in, organisations can unlock their performance potential.

Jane’s work enables people to sustain high performance by creating nurturing organisational cultures and engaging people. She delivers high-impact keynotes and workshops, works with leadership teams to shape strategy, coaches board members, and runs high-performance programmes.

Jane is an expert facilitator, consultant, performance coach and impactful speaker that regularly provides her opinions and insight to the global media. Jane’s work has also been incorporated into multiple university and business school curriculums, including MBA programmes. She is also one of a number of selected business and policy leaders, academics and influential thinkers who work with business leaders to respond strategically to sustainability challenges, through Cambridge University’s Prince of Wales Business and Sustainability programme.

With an interactive, dynamic and inclusive style, always supported by real life examples and practical advice, Jane’s keynotes leave audiences feeling both inspired and empowered to act in their own organisations.



Course Curriculum


  Introduction
Available in days
days after you enroll

Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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