Improving Emotional Intelligence (EQ)
Develop Better Relationships, Higher Productivity And Peak Performance
You Will Learn
- How to develop emotional intelligence in a mature way, allowing you to better understand your own feelings and the feelings of those around you
- How to develop a broad emotional vocabulary to enhance deep and meaningful conversations with your peers
- How to use the feeling wheel to understand exactly how you are feeling at any given moment in time
- The science of emotions and how they interplay with each other to create ‘feelings’
- How to understand your emotions and map them in a practical way
Who Is The Course For?
- Managers and executives who want to enhance the welfare of their employees by better monitoring their emotions
- Anyone looking to strengthen their empathy and connect better with their peers
- Individuals looking to develop their emotional intelligence, and how to embrace feelings rather than fear or repress them
- Anyone looking to spot emotions by observing microscopic social cues
- People looking to be emotional intelligence experts that want to take the first step in the right direction
About The Course
At times, we like to think we understand everything there is to know about emotions - especially our own. Whilst we might have a good grasp on our own feelings, we may not approach them in the right way. For example, feelings of grief and anger are often repressed, meaning they only show themselves in unexpected outbursts, which isn’t healthy for yourself or the people around you. On top of that, not a lot of people are good at registering the emotions of their peers. This can lead to a loss of social connection, and potentially isolate you from others.
In this course, we will teach the fundamentals of how to develop emotional intelligence and how you can use the science of emotions to better comprehend what someone is feeling at a certain point in time. The course begins with a simple introduction on why emotions matter, and how you can use the emotion feeling wheel to pictorially represent the different feelings someone might be going through.
This leads nicely into the next sections of the course, where you will learn concepts such as the ‘emotional bank’, and the ‘emotional scale’ as well as some techniques for better understanding your emotions and how to deal with them in a healthy and mature manner.
The course content isn’t all knowledge recall - there will also be some practical challenges you can apply in the real world to put your skillset to the test! Examples include the 14-day challenge, where you will monitor your ability to be emotionally intelligent in real-life situations.
The course then concludes with emotional management in tough scenarios, especially when people behave in an erratic and hysterical manner. This gives you the necessary skill set not only to read other people’s emotions but manage yours in a healthy way. This allows you to embrace everything you feel, rather than letting it manifest into difficulties further down the line.
Whilst this course is primarily a stepping stone for understanding your emotions, it is also a source of self-help, allowing you to embrace uncertainty and the feelings that accompany it. Enrol today if you’re ready to understand how to develop emotional intelligence and live a life of wellbeing.
Your Instructor
Jane has spent her career working with organisations across the globe to create sustainable high-performance cultures.
She began her career at IBM before holding a variety of senior positions in organisations such as Sony Europe, The Energy Project and MCA (now part of the WPP Group). Founder of the business consultancy The Culture Builders, specialising in transformational change, engagement and sustainable high performance cultures, Jane is passionate about enabling others to perform at their best to achieve organisational and personal goals. Her approach is grounded in the belief that by moving people beyond being simply ‘savers’ in an organisation and working with them to become ‘investors’ - people who will put far more in, organisations can unlock their performance potential.
Jane’s work enables people to sustain high performance by creating nurturing organisational cultures and engaging people. She delivers high-impact keynotes and workshops, works with leadership teams to shape strategy, coaches board members, and runs high-performance programmes.
Jane is an expert facilitator, consultant, performance coach and impactful speaker that regularly provides her opinions and insight to the global media. Jane’s work has also been incorporated into multiple university and business school curriculums, including MBA programmes. She is also one of a number of selected business and policy leaders, academics and influential thinkers who work with business leaders to respond strategically to sustainability challenges, through Cambridge University’s Prince of Wales Business and Sustainability programme.
With an interactive, dynamic and inclusive style, always supported by real life examples and practical advice, Jane’s keynotes leave audiences feeling both inspired and empowered to act in their own organisations.