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Emotional Intelligence In Customer Service And Sales
Introduction
Introduction To Emotional Intelligence In Customer Service And Sales (5:40)
Emotional Intelligence In Customer Service And Sales
Customer Service And Emotional Triggers (9:15)
Emotional Intelligence, Customer Service And Sales (8:42)
Emotional Intelligence And Rapport Building (4:45)
The Benefits Of Emotional Intelligence To Customer Service (5:43)
How To Develop Self-Awareness And Emotional Intelligence (5:40)
Conclusion
Conclusion (2:21)
Conclusion
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