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Working Across Cultures: Build Trust In International Business Relations
First Section
Introduction: What Is An Intercultural Mindset? (3:10)
Cultural Profiles And Subcultures (4:52)
Cultural Differences
Recognising Cross-Cultural Values (4:55)
Culture And Individual Differences (5:30)
Cross-Cultural Communication
Body Language And Gestures (6:03)
Use Of Language (4:26)
Business Protocol And Etiquette (8:24)
Building Trust And Rapport
Recognising Individual Needs (4:03)
Team-Building And Managing Conflict (3:10)
Cross-Cultural Negotiation
Cross-Cultural Negotiation Part 1 (6:23)
Cross-Cultural Negotiation Part 2 (6:52)
Conclusion
Conclusion (2:14)
Business Protocol And Etiquette
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